SMS Campaign Policies

 Last update: January 2025




Policy Information
Messaging Policies Campaign Requirements Privacy Policy Terms of Service

SMS Messaging Terms of Service

  • Acclaim Telecom Services (“ATSI”) may contact you via text message to provide legitimate, relevant information. The information received from ATSI or one of ATSI’s contracted customers is being sent because you either opted-in to the campaign, or elected to be in a list of recipients.
  • Most information being sent will be in regard to health and safety information, updates on policies or terms, openings and closings of work spaces, alerts on business systems, inclement weather, or other need-to-know information. The message frequency varies.
  • You can opt-out of the SMS campaign at any time. Just send a reply text of STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. After you send the cancellation SMS message, we will send you an SMS message to confirm that you have been unsubscribed from the campaign. After this, you will no longer receive SMS messages from the campaign. If you want to join again, contact ATSI or your campaign provider to be included in the campaign recipient list.
  • If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by contacting ATSI at 972-331-1700.
  • Carriers are not liable for delayed or undelivered messages.
  • As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
  • If you have any questions regarding messaging privacy, please read our messaging privacy policy.